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FN-2020-450 - ExtremeCloud IQ version Q1R3 does not support EXOS 30.6.1.11-patch1-11

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Information

 
Notice Summary
Cloud IQ version Q1R3 does not support EXOS switches running version 30.6.1.11-patch1-11.
Background
IQ Agent version 0.3.8 embedded in EXOS 30.6.1.11-patch1-11 is not supported in ExtremeCloud IQ version Q1R3.
 
Impact
EXOS switches running 30.6.1.11-patch1-11 cannot be monitored or managed by Cloud IQ.
 
Products Affected
X435, X440-G2, X450-G2, X460-G2, X465
Software Affected
EXOS 30.6.1.11-patch1-11
ExtremeCloud IQ Q1R3
Symptoms
In ExtremeCloud IQ, an EXOS switch previously displayed as "not connected" (red) after EXOS 30.6.1.11-patch1-11 is installed.

On the EXOS command line of the switch running this patch, “show iqagent” persistently displays "not connected".
Workaround
N/A
Solution
ExtremeCloud IQ version Q2R2 is expected to be available on June 11, 2020, and will provide support for switches running EXOS 30.6.1.11-patch1-11 and IQ Agent version 0.3.8.

Customers who require ExtremeCloud IQ should not install EXOS 30.6.1.11-patch1-11 until Q2R2 is released.
 

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