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How To Generate ERS/VSP Product Licenses

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TitleHow To Generate ERS/VSP Product Licenses
Objective
  • How To Generate ERS/VSP Product Licenses
Environment
  • Virtual Services Platform (VSP)
  • Ethernet Routing Switch (ERS)
Procedure
Ethernet Routing Switch (ERS) 
  1. Obtain required system information Ethernet Routing Switch (ERS)
    1. Type enable 
    2. Type config t
    3. Type show system verbose
      • MAC Address (00-00-00-00-00-00)
      • Serial Number
  2. Licensing Process (ERS 4900/5900 only)
    1. Login to the Customer Support Portal
    2. How to Locate and Redeem ERS/VSP Licenses in the Customer Portal
    3. Click the Generate License button
    4. If you receive and error message please review
      1. Error Message - The HW Serial Number you entered is not recognized
      2. Error Message - You cannot use this Voucher ID with this HW Serial Number
    5. Enter the following information into the Licensing Form
      • MAC Address (00-00-00-00-00-00)
      • Serial Number
  3. Licensing Process (ERS 3500/4500/5500/5600 only)
  1. Type enable 
  2. Type config t
  3. Type show system verbose
    • MAC Address (00-00-00-00-00-00)
    • Serial Number
  4. Obtain a .DAT file from Data Licensing if Legacy
    1. The customer needs to contact the Data Licensing datalicensing@extremenetworks.com  These licenses do not show up on the Extreme Portal, and can only be obtained from the data licensing team directly. Activation of and changes to legacy Licenses are done via email request to datalicensing@extremenetworks.com. If the request is to issue a replacement license for a license and/or system purchased from Avaya, the email should include License Activation Code (LAC), and system MAC address, as well as SKU or description of desired license.


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Virtual Services Platform (VSP)

  1. Obtain required system information Virtual Services Platform (VSP)
    1. Type enable 
    2. Type config t
    3. Type show sys-info
      • MAC Address (00-00-00-00-00-00)
      • Serial Number
  2. If .DAT format obtain a .DAT file from Data Licensing if Legacy
    1. The customer needs to contact the Data Licensing datalicensing@extremenetworks.com  These licenses do not show up on the Extreme Portal, and can only be obtained from the data licensing team directly. Activation of and changes to legacy Licenses are done via email request to datalicensing@extremenetworks.com. If the request is to issue a replacement license for a license and/or system purchased from Avaya, the email should include License Activation Code (LAC), and system MAC address, as well as SKU or description of desired license.
  3. If XML format obtain a license from the Extreme Licensing Portal
    1. Login to the Customer Support Portal
    2. How to Locate and Redeem ERS/VSP Licenses in the Customer Portal
    3. Click the Generate License button
    4. If you receive and error message please review
      1. Error Message - The HW Serial Number you entered is not recognized
      2. Error Message - You cannot use this Voucher ID with this HW Serial Number
    5. Enter the following information into the Licensing Form
      • MAC Address (00-00-00-00-00-00)
      • Serial Number
Additional notes

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