- You MUST have a service contract for the Purview hardware or virtual appliance in order to access the fingerprint files. It will otherwise fail. If you do have a contract for it, see below for more troubleshooting tips.
- To check if this was successful
- SSH to Netsight Server (not Purview appliance)
Methodology to update fingerprints from a Purview appliance without internet access
- Log should note if it was successful or not.
From a linux station with Internet access, grab the following via terminal
wget https://services.enterasys.com/enterasys.services.signatures/appservice.svc/purview/Version/6.2.0/appid.md5 --email@example.com --http-password=<PASSWORDGOESHERE> --header=AppIdHost:188.8.131.52
If you open the file appid.md5 with a text editor, you will see the files in there, and there md5 checksum. You will need to 'wget' those files from using the above format, then copy them to the Netsight Server under the following directory.
Once the files are placed there, then an Enforce from the Purview appliance will be needed. See How to Enforce a Purview Appliance