In ExtremeCloud IQ (XIQ), Navigate to "Manage"as shown below and select "Tools"
From the "Tools" menu, select "Utilities" and click on "Get Tech Data"
On the screen that follows, select whichever AP(s) you wish to gather Tech Data from and then click on "Get Tech Data"
Answer "Yes" when prompted by the pop-up message that follows
In the successive pop-up message that follows, click on the "Download Tech Data" button that appears
Send the resulting Tech Data file(s) to us for review.