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How To Troubleshoot ExtremeCloud

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TitleHow To Troubleshoot ExtremeCloud
Objective
How To Troubleshoot ExtremeCloud
Environment
ExtremeCloud
 
Procedure
 
1. Is this a new device being set up for the first time? Check the following...
2. Did the device check-in recently? There is a last check-in timer for every device listed in ExtremeCloud
  • Example:
User-added image
3. If the device has not checked in, you will need to check the status of the device locally 4.  Further Troubleshooting: 5. Common issues: 6. If all else fails, contact the GTAC directly for assistance - How to contact Extreme Networks Global Technical Assistance Center (GTAC)
 


 
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