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How to Collect IdentiFi Access Point Logging Information (Trace Bundle)

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TitleHow to Collect IdentiFi Access Point Logging Information (Trace Bundle)
Objective
  • How to Collect a Trace Log File From an AP containing ap.log and other log files. 
  • How to Collect the ap-report file from an access point
Environment
  • ExtremeWireless
  • IdentiFi
  • All Controllers
  • All Access Points
  • All Firmware versions
Procedure
  1. Access controller through Web Browser https://<ip_address>:5825
  2. Click on the "Logs" tab (top of page task options)
  3. Click on "Traces" from the AP: Logs| "Traces" selection
  4. Click on Desired AP in Left Hand column
  5. Click on "Retrieve Traces" button
  6. This will download a file, with the AP serial number as a name, onto your computer
Additional notes

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