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ExtremeWireless: How to Generate Tech_support File from CLI

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TitleExtremeWireless: How to Generate Tech_support File from CLI
Objective
How to Generate Tech_support File from CLI.
Environment
Extreme Wireless (Formerly known as IdentiFi Wireless)
Procedure
  1. Access the CLI via SSH or the Console.
  2. Login to the wireless controller by using the same credentials you normally use to login via Wireless Assistant interface (aka. GUI interface).
  3. Generate the "tech_support" file.
EWC.extremenetworks.com# tech_support al
  1. Copy the "tech_support" file to an external FTP server :
EWC.extremenetworks.com# copy tech_support 
Upload tech_support file to server. 
Usage: copy tech_support <server> <user> <dir> <file> 
EWC.extremenetworks.com# copy tech_support 10.1.1.1 steve Other/TEMP_Logs/ tech_support.07042009.005604.tar.gz 
Please input password: 
Attempting to upload file... 
SUCCESS: Upload completed



 
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