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How to Retrieve sysDmp Files from a SecureStack or G-Series

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TitleHow to Retrieve sysDmp Files from a SecureStack or G-Series
Objective
How to Retrieve sysDmp Files from a SecureStack
Environment
  • SecureStack
  • All Hardware Versions
  • Firmware 6.42.01.0046 and higher
     
  • G-Series
Procedure
You will first need to locate all the hidden files by using the 'dir Dmp' command.
(su)->dir Dmp
Files:                           Size 
================================ ======== 
configs: 
3-29-2013.cfg                    10441  
outfile.cfg                      74549     
logs:
current.log                      512017  
sw1/sysDmp1Mar0614.z             46490   <-File
secure:
secure/logs: 
secure.log                       205073  
thermalLog                       160     
(su)->

Then input the selected file (here, "sysDmp1Mar0614.z") into the copy command.
(su)->copy logs/Dmp/sw1/sysDmp1Mar0614.z tftp://10.58.196.5/sysDmp1Mar0614.z
TFTP Log transfer starting
File transfer operation completed successfully.
(su)->

If there are multiple sysDmp files and you need to collect all of them, then do the following.
(su)->dir Dmp
Files:                           Size 
================================ ======== 
configs:
afterpause.cfg                   74549
3-29-2013.cfg                    10441
router-196-199-237.cfg           14577
outfile.cfg                      74549
6-1-2015-add                     2169
L2-test-Policy-srcsocket.cfg     14577
LAG-MAC-Underlying-ports.cfg     29053
outfile1.cfg                     2169
logs:
current.log                      512017
sw1/sysDmp1May3013.z             20418
sw1/sysDmp25Jun0914.z            46650
sw1/sysDmp24Jun0914.z            47011
sw1/snapDmp113Jun1411.z          9023
sw1/snapDmp114Jun1411.z          9376
sw1/snapDmp115Jun1411.z          7400
sw1/snapDmp116Jun1411.z          7705
sw1/snapDmp117Jun1411.z          8053
sw1/snapDmp103May2611.z          6401
sw1/snapDmp104May2611.z          6720
sw1/snapDmp105May2611.z          6571
sw1/snapDmp106May2611.z          7464
sw1/snapDmp107May2611.z          7091
sw1/snapDmp108May2611.z          6300
sw1/snapDmp109May2611.z          5647
sw1/snapDmp110Jun0211.z          5522
sw1/snapDmp111Jun1411.z          10786
sw1/snapDmp112Jun1411.z          9746
sw2/sysDmp1May3013.z             20418
secure:
secure/logs: 
secure.log                       205073
thermalLog                       160
(su)->copy Dmp tftp://10.58.196.5/All.z
Server Address: 10.58.196.5 File Name: All.z inetAddr: a3ac405

Start TFTP

End TFTP

(su)->
Additional notes
A TFTP server must be up and running for the operation to complete with success.

Also see Hub KB 13650, "G/C5/C3/B5/B3-Series f/w 6.42.01.0046 Source of "snapDmp" and "sysDmp" files".

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