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How to access the CLI of a cloud connected switch

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TitleHow to access the CLI of a cloud connected switch
Objective
Access the CLI of a switch that is connected to ExtremeCloud.
Environment
  • ExtremeCloud 
  • Cloud 
  • EXOS
Procedure
Steps to gain access to the switch CLI:

1. Obtain console access to the switch 

2. At the switch login prompt, enter: 

ONE TIME FAILSAFE

3. Copy the text from "EXOS version" to the end of the Challenge sequence as per the output shown below:

EXOS version: 16.2.2.4
System MAC : 00:04:96:40:B9:D0
Challenge  : RgKI5d%tkd9vR1kxGjS7ZEf**FamK8PfyFRHWaL4*BfBdsV1CiPtLIKbTESx7xmUU
             n0AVkEp8FRQq7tZLIpPn9AQcbCXfhyC3KBaJQP/v%%eeIJJyPdcyEzh6Wv+HAZm%e
             zZDzvpmQjw/395P72%yxraqf+R9NR2aSosxF3/aZFM0g9sribHBq/M*8t*JFnF%TN
             9My+/qTu*Q/oV5%hE7VMGVCtSZFxxzMsCct9*JaRwIcUVqyLP3*9sNhm8JH4KLTs7
             LLXq4jTaHKwonSYp8cmG7BXe*0tAzLNIaE43K1T3gYxRjPzYJcG1qwirKNNuvkIv+
             rJbn1jqY/w2K7fr7Q==


4. Copy and submit this copied text to GTAC so that they can generate the one-time failsafe password.
Additional notes
Please note, the one-time failsafe password that is generated is only good for the challenge that was used to generate it. If the password is not entered exactly as it appears, the login will fail and you will need to contact GTAC to have a new failsafe password generated from a new challenge. 

Related articles:
How to console into Extreme Networks switches
How to contact Extreme Networks Global Technical Assistance Center (GTAC)
 

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