Reset Search
 

 

Article

How to apply a license to an ExtremeCloud Appliance

« Go Back

Information

 
TitleHow to apply a license to an ExtremeCloud Appliance
Objective
How to apply a license to an ExtremeCloud Appliance
Environment
  • ECA or XCA
  • ExtremeCloud Appliance
  • Firmware Version 4.x
  • License
Procedure
  1. Login to your ExtremeCloud Appliance.
  2. Navigate to the Admin option then select License.
User-added image
  1. Get the ECA's Locking ID value. For physical appliances (part# 30137/E1120, 30138/E2120, or 30139/E3120) this is the unit's burned-in MAC address. For virtual appliances (part# 30324 or 30326) this is the unit's genned MAC Address.
User-added image
  1. In the standard Extreme Portal license home page (not pictured here, but appears similar to this):
    • select an ECA Activation voucher with part# within the range of 30323-30326, activate it to the controller's Locking ID (serial number) value, then record the generated Activation license Key string.
    • select an ECA Adoption voucher with part# within the range of 30327-30336, activate it to the controller's Locking ID (serial number) value, then record the generated Adoption license key string.
    • optionally select an ECA Defender IoT voucher with part number within the range of 39521-39525, activate it to the controller's Locking ID (serial number) value, then record the generated Defender license key string.
    Then return to your ExtremeCloud Appliance login.
  1. Apply the generated keys to the ECA. The Activation license key enters as Activation Key (then click "APPLY ACTIVATION KEY"), and the Adoption & (possibly) Defender license keys each enter as Option Key (for each key, click "APPLY OPTION KEY"). Option Keys of either type are additive to increase capacity.
User-added image
  1. When your licenses have been applied you should then see your Licensed AP count increase.
User-added image
Additional notes
The ECA can be in the following licensing modes:
  • Unlicensed — (DEMO) When the appliance is not licensed, it operates in demo mode. In demo mode, you can operate as many devices as you want, subject to the maximum limit of the platform type. In demo mode, you can use only the b/g radio, with channels 6 and 11. 11n support and Mobility are disabled in demo mode.
  • Licensed with a temporary activation key — (Evaluation) A temporary activation key comes with a regulatory domain. With the temporary activation key, you can select a country from the domain and operate the APs on any channel permitted by the country. A temporary activation key allows you to use all software features. You can operate as many devices as you want, subject to the maximum limit of the platform type.

    A temporary activation key is valid for 90 days. Once the 90-day period is up, the temporary key expires. You must get a permanent activation key and install it on the appliance. ECA will warn you to obtain a permanent license seven days before the expiration date. If you do not install a permanent activation key, the appliance generates event logs every 15 minutes, indicating that an appropriate license is required for the current software version. In addition, you will not be able to edit the Network Service parameters.

  • Licensed with permanent activation key — (Permanent) A permanent activation key is valid for an infinite period. Use an activation key with a capacity key to license the devices.

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255