Reset Search
 

 

Article

How to check that all external services are reachable from your ExtremeCloud devices

« Go Back

Information

 
TitleHow to check that all external services are reachable from your ExtremeCloud devices
Objective
  • How to check that all external services are reachable from your ExtremeCloud devices
  • ExtremeCloud pre-requisite tool
Environment
  • ExtremeCloud
  • Services Check Tool
  • EZCLOUDX Prerequisite Validation Tool
Procedure
  • EZCLOUD PREREQUISITE VALIDATION TOOL
    • Download the tool from the ezcloudx.com homepage:
User-added image

OR

User-added image
  • Customers wanted One-click tool that will allow the admin to validate their environment for ExtremeCloud before they deploy devices.
  • If this tool finds a problem and outputs it, then that needs to be addressed (Check Firewall, Content Filter, ACL's, Ect...)
  • This software is distributed with different executables for different platforms(Linux, Mac, and Windows)
  • By nature, network services are quite complex, so please test, test, test!
  • How to use the tool:
    • Run the pre-requisites tool from the ezcloudx homepage on a machine that is in the same subnet of your cloud device to confirm all links are accessible.
      •  Extracting binaries
        •   #Windows:
          • select ezlcloud_prerequisite_validation_tool.zip and unzip using WinZip with option "Extract to here".
          • Contents will be extracted under folder "ezlcloud_prerequisite_validation_tool". Folder contains validation tool binary(prerequisite-checker) in corresponding operating system specific folder.
        •   #Mac:
          •  unzip ezlcloud_prerequisite_validation_tool.zip 
        •  #Linux:
          • unzip ezlcloud_prerequisite_validation_tool.zip
  • Usage (command line)
    • # Linux
      •  cd linux
      •  sudo ./prerequisite-checker
    • # Mac
      • cd linux
      • sudo ./prerequisite-checker
    •  # Windows
      • cd win
      • ./prerequisite-checker.exe 
  • When multiple interfaces are present
    •     This tool should run from the same subnet that the APs are deployed on. Thus select the interface, which this tool should use to validate ezcloud prerequisites and pass its mac address as an argument.
      • ./prerequisite-checker xx:xx:xx:xx:xx:xx
  • Example: 
User-added image

What is it checking?

2019-04-05T19:47:42.023Z:       Received DHCPACK
        DHCP server configured:192.168.0.1
        DNS server configured:8.8.8.8,8.8.4.4
        Checking for DHCP and DNS configuration...PASSED
2019-04-05T19:47:42.025Z: TEST2: EZCLOUDX FQDN RESOLUTION
2019-04-05T19:47:42.079Z:       Resolving FQDN: devices.extremenetworks.com...PASSED
2019-04-05T19:47:42.135Z:       Resolving FQDN: api.ezcloudx.com...PASSED
2019-04-05T19:47:42.205Z:       Resolving FQDN: pool.ntp.org...PASSED
2019-04-05T19:47:42.262Z:       Resolving FQDN: radius.ezcloudx.com...PASSED
2019-04-05T19:47:42.317Z:       Resolving FQDN: cp.ezcloudx.com...PASSED
2019-04-05T19:47:42.355Z:       Resolving FQDN: mgmt.devices.extremenetworks.com...PASSED
2019-04-05T19:47:42.381Z:       Resolving FQDN: s3.amazonaws.com...PASSED
2019-04-05T19:47:42.382Z: TEST3: NTP SYNC
2019-04-05T19:47:42.597Z:       Checking NTP sync...PASSED
2019-04-05T19:47:42.598Z: TEST4: EZCLOUDX LOGIN PAGE DOWNLOAD
2019-04-05T19:47:42.805Z:        Trying to download EZCLOUDX login page...PASSED
2019-04-05T19:47:42.808Z: TEST5: EZCLOUDX UI SERVER CONNECTIVITY
2019-04-05T19:47:43.855Z:        Checking EZCLOUDX Login server connectivity...PASSED
2019-04-05T19:47:43.856Z: TEST6: EZCLOUDX IDENTIFY AP SERVER CONNECTIVITY
2019-04-05T19:47:44.273Z:        Trying to connect to EZCLOUDX Identify AP server ..PASSED
2019-04-05T19:47:44.277Z: TEST7: EZCLOUDX WING AP SERVER CONNECTIVITY
2019-04-05T19:47:45.614Z:        Trying to connect to EZCLOUDX WiNG AP server ...PASSED
2019-04-05T19:48:11.866Z: TEST8: EZCLOUDX CAPTIVE PORTAL SERVER CONNECTIVITY
2019-04-05T19:48:12.309Z:        Contacting EZCLOUDX captive portal server for redirection...PASSED
2019-04-05T19:48:12.311Z: TEST9: EZCLOUDX S3 BUCKET ACCESS
2019-04-05T19:48:12.804Z:        Trying to download from EZCLOUDX AP images bucket...PASSED
2019-04-05T19:48:13.288Z:        Trying to download from EZCLOUDX AP traces bucket...PASSED
Additional notes
How to check what needs to be opened or fix a failure. - What are the pre-requisites for deploying my access point with the ExtremeCloud solution?
  • Check your firewall
  • Check your content filter (look for AWS)

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255