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How to collect UI Debugging from WiNG Wireless Controllers

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TitleHow to collect UI Debugging from WiNG Wireless Controllers
Objective
This document describes how to collect UI Debugging from WiNG Wireless Controller (not for Express SKUs)
Environment
  • WirelessWiNG
  • WiNG v5
  • RFS6010
  • RFS7010
  • RFS4010
  • NX9XXX
  • NX75XX
  • NX65XX/NX45XX
  • NX55XX
Procedure
The following steps show how to collect UI Debugging from a WiNG Wireless Controller.

Tools:
  • Google Chrome 2.0 or higher
  • Internet Explorer 7 or higher
  • Mozilla Firefox 3.5 or higher
  • Safari 3 or higher
  • Opera 9.5 or higher
  • Flash Player 11 or higher
1. Enter Controller GUI using web browser
2. Login with username and password that has been configured 
3. After performed the activities on Controller GUI, select Diagnostics > Advanced > UI Debugging
4. Click "Clipboard All" and paste it on notepad

UI Debugging
 
Additional notes
  • After UI Debugging has been clipboard, paste it on a notepad, then send the file to the GTAC
  • HTTPS is enabled by default on ExtremeWiNG Wireless Controllers
  • It is recommended for the Controllers and Access Points to be running software firmware over WiNG5.X minimum, as WiNG4 is not longer supported by Engineering.

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