Call GTAC: If you are facing network downtime or a priority 1 issue or need immediate assistance, please call GTAC using the phone number for your location and you can reach us 24 x 7 x 365. Please note that you will need to click on the Asia Pacific heading and the Europe, Middle East, Africa heading on the Extreme Networks Support Contact page to expand these sections on the website to show the GTAC phone numbers for these locations.
email GTAC. You can send an email to GTAC but you will be required to include a product identifier or case number in the subject of the email or the email will be bounced back to you, please see the GTAC User Guide (Extreme Portal) for more details on the email channel.
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