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How to fill out the RMA shipping label

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TitleHow to fill out the RMA shipping label
Objective
How to fill out the RMA shipping label
Environment
  • Return of faulty unit
Procedure
   1. Go to https://extremeapi.upsrow.com/.
   2. Select the county you are shipping from. Click continue.

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   3. Fill in your company name, contact name, and address.

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   4. Fill in the RMA order number. This is the RMA case number, example: 013*****

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   5. Fill in the shipping part #. Please use the below link to search for the shipping part # if unknown. 
   https://extremenetworks2com.sharepoint.com/:x:/s/kcs/Ea1MKGW_Y5lNr3ConnwPH9ABVZ4ptwVUfdtgLpuQ_HDDdg?e=Sz9KAt

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   6. Fill in the description (Serial Number of unit returning), email address, and declared value (this can be left blank).
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   7. Click Continue
   8. Choose "get label"
   9. Print label for shipment
   10. Arrange pickup or drop-off with UPS
Additional notes

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