There will be times when network access is truly limited, probably due to the Access point in a constant reboot state, or the Access Point does not have a console port. For those times:
- Determine the ethernet MAC address of the Access Point, to be used in a DHCP server search to find the current IP address the Access Point may have.
- Once an IP address is determined, try an SSH session to the Access Point.
- If the Access Point is in a constant reboot state, there will be a window of 4 - 4.5 minutes when a successful SSH session can be achieved.
- If the SSH session is successful, issue the commands above as quickly as possible to ensure a successful FTP transfer of the AP trace log file.
This article provides additional information on scheduled the AP trace log gathering through the GUI and CLI:How to schedule Access Point trace bundle collection