A reboot is not required for most license installations to take effect. However, TCAM capacity licenses do require a reboot before taking effect. In this case, the following warning will be shown when the license is successfully installed:
Warning: A reboot switch or disable and enable slot n is required before the new license takes effect.
To clear licenses use the command:
Make sure end user is correctly inputting serial number and not a hardware revision.
Example: 800275-00-13 1406N-12345
You must use the serial number or it will error out on the support portal.
- 1406N-12345 is the serial number
- 800275-00-13 is the hardware revision number
This information can be obtained by running the command show version.
(NOTE: If you're trying to generate a license for a BlackDiamond product, use the chassis serial number.)