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How to Download Firmware for Extreme Networks Products

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TitleHow to Download Firmware for Extreme Networks Products
Objective
How to download firmware and configuration guide for Extreme Networks products.
Environment
  • All Extreme Networks products and all firmware versions
  • ExtremeXOS (BlackDiamond, Summit, E4G) and WM3000 Series
  • EOS, SecureStack, S/K/7100-Series, ExtremeWireless (IdentiFi and WiNG), Management, Control, Analytics, Security, AirDefense and Legacy Products
Procedure

Currently the downloads are not all in one location. ExtremeXOS (BlackDiamond, Summit, E4G) and WM3000 Series are located on the Extreme Portal. EOS, SecureStack, S/K/7100-Series, ExtremeWireless (IdentiFi and WiNG), Management, Control, Analytics, Security, WiNG, AirDefense and Legacy Products are located on the extranet. 

ExtremeXOS (BlackDiamond, Summit, E4G) and WM3000 Series Products:
  1. Log in to the Extreme Portal 
  2. Click on the Downloads tab
  3. Select the All Downloads option
  4. Use the Advanced button to filter by Family, Release Type, Date and other options
  5. You can also search by file name, product name, serial number and other options
  6. Click on the Download Name to initiate the download
  7. Important: in most cases you will need to enable an exception for https://extremeportal.force.com to allow pop ups see Download File Does Not Start for Downloads in the Extreme Portal: for details
    • Some downloads may request a serial number to be entered prior to download
    • Some downloads may ask for Trade Compliance acknowledgement prior to download
  8. In some situations, the Extreme Portal may present an option where you must Request Access to the download the item
  9. If you have any problems contact GTAC
Optionally, you can use the Products tab to download firmware. The product page groups the files together by release and this can be a very helpful feature.

EOS, SecureStack, S/K/7100-Series, ExtremeWireless (IdentiFi and WiNG), Management, Control, Analytics, Security, WiNG, AirDefense and Legacy Products:
  1. Use this link to go to the extranet downloads page
  2. If you do not have an extranet account, register here: https://secure.extremenetworks.com/register.aspx
  3. Select the appropriate product family and then the product
  4. The Firmware sub-tab will be present for EOS, SecureStack, S/K/7100-Series, ExtremeWireless (IdentiFi and WiNG), Management, Control, Analytics, Security, WiNG, AirDefense and Legacy products
  5. Select the Firmware sub-tab
  6. The Firmware page should display the resources that you are entitled to. If you do not see the items that you need or think you are entitled to, please contact GTAC
Additional notes
A partner can be given access, if the end customer contract is PartnerWorks or PartnerWorksPlus.
If you have a valid service contract and cannot access the latest firmware releases, please contact GTAC for further assistance.


Related Articles:
What is the recommended software version for my platform?
How to Upgrade EXOS switches
How to upgrade EXOS on a Summit Stack

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