Reset Search
 

 

Article

How to rehost an IdentiFi wireless license key for a replacement controller

« Go Back

Information

 
TitleHow to rehost an IdentiFi wireless license key for a replacement controller
Objective
How to rehost an IdentiFi wireless license key for a replacement controller
Environment
  • IdentiFi Wireless
  • All firmware versions
Procedure
     1.  Log into your Extreme Portal account License section here: https://extremeportal.force.com/ExtrLicenseLanding  (to create a new portal account, go here: https://secure.extremenetworks.com/ )
     2.  Locate original Locking ID from controller being replaced and search for the Locking ID / MAC Address, then click on the Voucher ID applicable:
User-added image
 
     3.  Once in the Voucher Details, locate and click the Rehost icon under the license line item needing to be rehosted:
 
User-added image
     4.  Enter the new controller's MAC address / Locking ID (Where do I find the IdentiFi Controller's MAC Address for my License) for your new controller, check the Terms & Conditions box, then click Submit button:
 
User-added image

     5.  On new controller, input new license key by clicking Controller > Administration > Software Maintenance > EWC Product Keys 
           An activated Domain Activation license provides an Activation Key to be configured into the Activation Key field then applied.
           An activated (e.g. AP or RADAR) Capacity license provides an Activation Key to be configured into the Option Key field then applied.
           Does IdentiFi Firmware upgrade require AP Capacity or Radar Licensing upgrade as well?

     6.  Click Save
 
Additional notes
Note: If the license has been activated 3 times, an Extreme Networks contact from GTAC will need to re-host the key for the 4th or following re-hosts (re-host button will be grayed out).
License Rehost Option not Functioning after Multiple Rehost Actions

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255