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How to reset the password of another admin account in EXOS

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TitleHow to reset the password of another admin account in EXOS
Objective
How to login to the switch with your admin account and reset another user's login credentials if they have been forgotten.
Environment
  • EXOS All
The instructions in this article assume you are already able to login to the EXOS CLI with an admin level account.
Procedure
  1. Login to the EXOS CLI with a working admin account
  2. Without knowing the password for the account you need to change, you won't be able to use the configure account <username> password command
  3. Instead, use the delete account command.
    X460-24t.6 # delete account "testaccount"
  4. Re-create the account with a new password.
    X460-24t.7 # create account admin testaccount
    password: 
    Reenter password:
  5. Be sure to have the user change the "new" password with the configure account <username> password command next time they login. See: How to Change Account Password in EXOS
Additional notes
If you have lost all admin passwords to the switch, you'll need to use one of the recovery methods described in in these articles.

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