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How to run a Dell Server E-Support Tool (DSET) report on the SIEM appliance

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TitleHow to run a Dell Server E-Support Tool (DSET) report on the SIEM appliance
Objective
  • Run the DSET Dell Server E-Support Tool Report on a SIEM appliance
Environment
  • SIEM CLI
Procedure
  1. From the Dell support site, download the Dell DSET 3.6.0 Linux 64-bit package: http://downloads.dell.com/FOLDER02201817M/1/dell-dset-lx64-3.6.0.266.bin
  2.  Using WinSCP or other file transfer tool, copy the dell-dset-lx64-3.6.0.266.bin to the /opt/qradar/support directory of the SIEM Console appliance   
  3. To set permissions on the file to, execute:  chmod +x /opt/qradar/support/dell-dset-lx64-3.6.0.266.bin
  4. To run the DSET utility, execute: /opt/qradar/support/dell-dset-lx64-3.6.0.266.bin
  5.  Accept the license to continue
  6.  When prompted, select Create One-Time Local System DSET Report.
  7.  Follow the on-screen prompts and wait for the DSET utility to output the report.
  8.  The Dell DSET report is generated in the /root directory, with the name: DSET-Report-for-[hostName-SvcTag-Tag_number]-timestamp.zip
  9.  Using WinSCP or other transer tool, copy the DSET report to your desktop.

 
Additional notes
For managed hosts with hardware issues use these additional steps:
  1. Copy the DSET utility from the SIEM Console to a managed host execute: scp /opt/qradar/support/dell-dset-lx64-3.6.0.266.bin IPAddress:/opt/qradar/support
  2. Open an SSH session from the SIEM Console to the the managed host and follow from step 3 above.
  3. To copy the DSET report from managed host to the /root directory of the SIEM Console, execute:    scp IPAddress:/root/DSET-Report-for-[hostName-SvcTag-Tag_number]-timestamp.zip /root

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