Further information regarding Extreme Networks End of Sale, End of Support Services and LifeCycle policies can be found @ End of Sale and End of Support
Technical support for Identity Engines will be limited to the n-1 release streams, specifically software releases 9.5.x and 9.4.x with best-effort support provided for 9.3.3 at the sole discretion of Extreme Networks. All releases prior to 9.3.3 are no longer supported; only upgrade assistance to supported releases will be provided for customers with valid entitlement in effect at the time of service.
Through the End-of-Support-Services-Software
date, periodic maintenance releases and software fixes may be provided at the discretion of Extreme Networks. After this time, technical support for field issues will be limited to available software upgrades or workarounds.