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What data should be collected when opening an EWC case with GTAC?

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TitleWhat data should be collected when opening an EWC case with GTAC?
Question
What data should be collected when opening an EWC case with GTAC?
Environment
Extreme Workflow Composer (EWC)
Answer
 
  1. a brief description of the problem
  2. any relevant logs you have collected:
  • Installer log is located at /var/log/puppet.log
  • StackStorm is located at /var/log/st2
  • EWC logs is located at  /var/log/mistral
  1. st2 version: 
st2 --version
  1. st2client version: 
pip show st2client
  1. OS version: 
uname -a
  1. Python version:
python --version
            
 
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