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Can I upgrade a Major Software Version of a Wireless Controller Under Warranty?

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TitleCan I upgrade a Major Software Version of a Wireless Controller Under Warranty?
Question
Can I upgrade a Major Software Version of a Wireless Controller Under Warranty?
Environment
  • IdentiFi
  • All Hardware Controllers
  • Upgrades Major Versions (V8 to V9, V9 to V10, etc.)
  • Product Under Warranty
Answer
Wireless controllers under limited lifetime warranty are not entitled for major software upgrade per Extreme Networks Warranty Policy. A service contract is required for major software upgrades.
Additional notes

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