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Exos/EOS/WiNG License Activation guidelines for the Portal Licensing Home Page

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TitleExos/EOS/WiNG License Activation guidelines for the Portal Licensing Home Page
Question
  • Under what conditions may a license be activated by a Portal user on their Licensing Home Page?
  • Can only certain accounts generate a license?
  • Can anyone generate a license?
Environment
Extreme Portal
Answer
A license may be activated under these conditions:
  • The license must not yet be activated, and must have a known Voucher ID (Entitlement ID);      -or-
  • the license must not yet be activated, and must appear in the user's license list;      -or-
  • the license must support rehosting, and must appear in the user's license list.
Attempted (re)activation of a license under other circumstances will minimally elicit generic error message
"There was a problem generating your license Please try again later"
or may alternately elicit a more specific error message.
Additional notes

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