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How to Return Faulty RMA equipment back to Extreme Networks

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TitleHow to Return Faulty RMA equipment back to Extreme Networks
Question
How to Return Faulty RMA equipment back to Extreme Networks?
Environment
All actively Supported Extreme Networks Hardware Platforms
Answer
You should use the link http://extremeapi.upsrow.com/default.php to generate the return shipping label in order to return the bad units back to Extreme Networks:

You can either call UPS and arrange a pickup OR you can drop it at the nearest UPS store


Also refer to:  Generate a RMA Waybill Number on the Extreme Portal
Additional notes
Here is a good KB article that covers RMA processes and FAQ’s: Return Material Authorization RMA Process and FAQ
 

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