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What Alarms can be sent about an Analytics appliance, and what do they mean?

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TitleWhat Alarms can be sent about an Analytics appliance, and what do they mean?
Question
  • What Alarms can be sent by or about an Analytics appliance, and what do they mean?
  • What Alarms can be sent by or about a Purview appliance?
Environment
  • Purview
  • Analytics
  • Extreme Management Center
  • Alarms
Answer
AlarmDefinitionAction Recommendations
Analytics Persistence Suspended / Analytics Persistence ResumedAnalytics collection has stopped.  There could be many reasons for this but basically it means that the port mirror is not sending us any packets.Review Configuration on flow collecting device (PV-FC-180, etc). check via tcpdump on ports to ensure traffic is reaching appliance, but otherwise a problem with the flow collector
Application Analytics No Bidirectional Traffic / Application Analytics Bidirectional Traffic RestoredTraffic is being collected in only one direction. Likely to be an issue with the port mirror. Review Configuration on flow collecting device (PV-FC-180, etc). The policy configuration is only capturing one half of the conversation.
Application Analytics Duplicate Netflow Records / Application Analytics Duplicate Netflow Records ClearedMore than one copy of each flow is being collected. Likely to be an issue with the port mirror.  Analytics appliance is seeing all the traffic multiple times.  This would also be a port mirroring issue, but a design one.Review Configuration on flow collecting device (PV-FC-180, etc). It is capturing the netflow and /or mirror data multiple times. This is typically a design installation problem.
Device Down/UpThe states if the device is currently manageable via Extreme Management Center or other Alarm/Trap Receiving deviceIf the unit remains down, the device should be physically inspected for power, Ethernet port connection etc.
AC Power Lost/RecoveredThis can be a failure of line voltage to the power supply, or a failure of a power supply.Check that unit is plugged into live voltage, and that the Power supplies appear operational
Drive FaultRaid Drive ErrorDrive will need to be replaced, however, there is a redundant drive currently in operation. Drive or appliance must be replaced.
Management Center Configuration BackupConfiguration Backup during a set interval (Configurable)No action required. Informational
Management Center Database BackupDatabase Backup occurs during a set interval (configurable)

No action Required.
Informational

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