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What Capabilities are made available to an Extreme Portal user under Service Contract?

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TitleWhat Capabilities are made available to an Extreme Portal user under Service Contract?
Question
What Extreme Portal functions are based on Service Contract?
Environment
Answer
Here are the guidelines:
  • A service contract generally is of an ExtremeWorks (EW), PartnerWorks (PW), or PartnerWorksPlus (PWP) type.
     
  • A customer or partner should be able to see any service contract (of any type) that includes mention of their company name as Account or Customer or Partner.
     
  • A customer or partner should be able to directly download firmware/software for products covered under any service contract (of any type) that includes mention of their company name as Account or Customer.
  • A partner should be able to directly download firmware/software for products covered under any service contract (of PW or PWP type) that includes mention of their company name as Account or Partner.
     
  • A customer or partner should be able to manage licenses which are directly covered under any service contract (of any type) that includes mention of their company name as Account or Customer or Partner.
There are other scenarios under which some of these capabilities are already available. Please check before assuming they are unavailable.
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