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What are the prerequisites for deploying my access point with the ExtremeCloud solution?

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TitleWhat are the prerequisites for deploying my access point with the ExtremeCloud solution?
Question
What are the prerequisites for deploying my access point with the ExtremeCloud solution? 
Environment
  • ExtremeCloud
  • AP39xx
  • NTP
  • SSL (443)
  • Firewall
Answer
The following prerequisites must be met before you can register your device with the ExtremeCloud:
  • You have purchased and received a supported device.
  • You have received a Welcome email with a service contract number, if not contact your Sales person. 
  • The Welcome email has been forwarded to the network administrator, this will usually take 24 hours from the time requested. 
  • You have identified the location where you will deploy the device.
  • Your company has configured a DHCP server that can issue IP addresses and provide a DNS server address to your AP.
  • HTTPS traffic must be allowed through your firewall on port 443 for ExtremeCloud-managed APs and switches to connect to ExtremeCloud and receive their configuration, software updates and send analytics.
  • Network Time Protocol (NTP) is allowed out through your firewall on port 123 so that the APs can submit NTP queries to pool.ntp.org to set their clocks.
  • If a campus controller is already deployed at your site and discoverable from the AP installation point, you must configure any on-premise controller to allow only approved APs to register with the controller. (This action disallows the cloud-enabled APs to connect to it.) Note that the AP connection is not predicted in the case of both an on-premise controller and the ExtremeCloud server accepting an AP.
  • You meet the additional requirements stated in the ExtremeCloud Release Notes.

Reference: 
User-added image
Additional notes
Please refer to ExtremeCloud Quick Reference Guide for additional information. 

See Also: New IdentiFi Cloud Controller Access Fails

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