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When will ExtremeCloud Devices Appear in the Expiring Entitlements list?

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TitleWhen will ExtremeCloud Devices Appear in the Expiring Entitlements list?
Question
  • When will ExtremeCloud Devices Appear in the Expiring Entitlements list? 
  • Why did my devices disappear from my Expiring Entitlements list? 
  • How will I know if my device Entitlements are expiring?
Environment
  • ExtremeCloud
  • ExtremeWireless
  • ExtremeSwitching
  • WiNG
  • Entitlement
  • Licensing
Answer
  • The Expiring Entitlements list is located in the ExtremeCloud account Settings > General section, devices will appear in this section beginning 90 days from expiration A red banner will scroll at the top of the ezcloudx.com login letting the admin know they have expiring assets (starting at 90 days)
  • If the admin allows the license to expire they get an additional 90 day grace period (180 days total) to replace the license, during that time the GUI still shows a warning, the wireless will still function
  • If the admin does not renew after the second 90-day grace period lapses, the next time the AP connects it will be reset to factory settings. It will no longer be configurable, and the cloud will no longer accept its events or statistics reports
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