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Why aren't the APs broadcasting the WLAN SSID?

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TitleWhy aren't the APs broadcasting the WLAN SSID?
Question
Why aren't the APs broadcasting the WLAN SSID?
Environment
  • WiNG controllers
  • WiNG 5.x
  • WiNG APs
Answer
Here are the most common reasons why the APs might not be broadcasting the SSID:
  1. APs are not adopted by the controller.
  2. The country code is not set in the RF-Domain.
  3. The WLANs are not mapped to the radio. This is done from the Interface > Radio Menu. This can be an AP profile or override setting.
  4. Mismatch between the controller and AP firmware. Please follow these instructions to upload the firmware onto the controller. 

If none of the above reasons is the cause of your issue, please contact the technical support team for further troubleshooting and assistance.
Additional notes

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