Reset Search
 

 

Article

Why aren't the APs broadcasting the WLAN SSID?

« Go Back

Information

 
TitleWhy aren't the APs broadcasting the WLAN SSID?
Question
Why aren't the APs broadcasting the WLAN SSID?
Environment
  • WiNG controllers
  • WiNG 5.x
  • WiNG APs
Answer
Here are the most common reasons why the APs might not be broadcasting the SSID:
  1. APs are not adopted by the controller.
  2. The country code is not set in the RF-Domain.
  3. The WLANs are not mapped to the radio. This is done from the Interface > Radio Menu. This can be an AP profile or override setting.
  4. Mismatch between the controller and AP firmware versions. Please follow these instructions to upload the AP firmware onto the controller: How to upload Wing 5x AP firmware image to Wing controller

If none of the above reasons is the cause of your issue, please contact the technical support team for further troubleshooting and assistance.
Additional notes

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255