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XMC Devices With Reference Firmware Are Not Displayed Properly In Devices or Impact Dashboard

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TitleXMC Devices With Reference Firmware Are Not Displayed Properly In Devices or Impact Dashboard
Symptoms
  • Devices that have reference images applied are not increasing the count of the Impact dashboard for Devices With Reference Firmware.
  • The Impact Dashboard may move from green to amber or red following an upgrade to Extreme Management Center 8.2.5.50 or above.
Environment
  • Extreme Management Center (XMC, formerly NetSight)
  • ERS
  • VSP
Cause
The reference firmware version details has to match the firmware name that is displayed in the Network > Devices screen.
Resolution
In software releases prior to 8.2.5.50 perform the following procedure to correctly align reference firmware to their target devices:
  1. Start Extreme Management Center. 
  2. Change to the Network > Firmware tab. 
  3. Highlight any firmware that is set for reference other than 6.1.5.0 as that is working. 
  4. Add a 'v' to the start of the firmware version under the Details window to the right. 
  5. Click the Save button 
For example change: 6.1.1.017 to v6.1.1.017

In software releases following 8.2.5.50, undo the above changes going forward to align reference firmware to their target devices. This behavior change was introduced in 8.2.5.50.
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