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"Discovering Device,...Please wait" When Accessing Switches Using Firefox 64.0

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Information

 
Title"Discovering Device,...Please wait" When Accessing Switches Using Firefox 64.0
Symptoms
  • EDM connections to legacy switches are stuck at "Discovering Device,...Please wait"
Environment
  • ERS 4500 release 5.7.3
  • ERS 5500 release 6.3.6
  • ERS 5600 release 6.6.3
  • ERS 8600/8800 release 7.2.26.0
  • Firefox 64.0
Cause
Cause linked to changes in Firefox browser.
Resolution
Workaround
​​​​​​Downgrade to Firefox 60.4
Additional notes
ERS 4500, 5500/5600 and 8600/8800 are end of software support

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