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vIST Pair Of VSP 7200's Rebooting Periodically Following SLAmon Messages In Log

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TitlevIST Pair Of VSP 7200's Rebooting Periodically Following SLAmon Messages In Log
Symptoms
  • vIST pair of VSP switches will periodically reset following messages repeating in system log file
CP1 [06/13/19 10:43:15.606:UTC] 0x00300604 00000000 GlobalRouter SLAMON INFO Agent connect failure with error code:-1
CP1 [06/13/19 10:43:15.606:UTC] 0x00300604 00000000 GlobalRouter SLAMON INFO Agent registration failed with X.X.X.X:50011:0
CP1 [06/13/19 10:43:16.140:UTC] 0x00300604 00000000 GlobalRouter SLAMON INFO Agent init succes
IO1 [06/13/19 10:44:42.619:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process slamon.sh, pid:2062
IO1 [06/13/19 10:44:42.720:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process hckServer, pid:1774
IO1 [06/13/19 10:44:42.724:UTC] 0x002e8612 00000000 GlobalRouter HCK INFO Connection closed with handle: 0x10045e80
IO1 [06/13/19 10:44:42.724:UTC] 0x002e8612 00000000 GlobalRouter HCK INFO Connection closed with handle: 0x13002ce8
CP1 [06/13/19 10:44:42.725:UTC] 0x002e8612 00000000 GlobalRouter HCK INFO Connection closed with handle: 0x100482c0
CP1 [06/13/19 10:44:42.727:UTC] 0x002e8616 00000000 GlobalRouter HCK INFO Server unavailable: handle:0x100482c0
IO1 [06/13/19 10:44:42.727:UTC] 0x002e8616 00000000 GlobalRouter HCK INFO Server unavailable: handle:0x13002ce8
IO1 [06/13/19 10:44:42.728:UTC] 0x002e8616 00000000 GlobalRouter HCK INFO Server unavailable: handle:0x10045e80
IO1 [06/13/19 10:44:42.770:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process ssio, pid:1771
IO1 [06/13/19 10:44:43.321:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process ovsdbServerCtl, pid:1769
IO1 [06/13/19 10:44:43.372:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process filer, pid:1767
IO1 [06/13/19 10:44:43.422:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process coreManager.x, pid:1766
IO1 [06/13/19 10:44:43.472:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process khiCollection, pid:1764
IO1 [06/13/19 10:44:43.523:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process dbgShell, pid:1756
IO1 [06/13/19 10:44:43.573:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process dbgServer, pid:1755
IO1 [06/13/19 10:44:43.623:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process rssServer, pid:1754
IO1 [06/13/19 10:44:43.673:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process hwsServer, pid:1751
IO1 [06/13/19 10:44:44.725:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process nickClient, pid:1750
IO1 [06/13/19 10:44:44.776:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process nickServer, pid:1749
IO1 [06/13/19 10:44:44.826:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process oobServer, pid:1747
IO1 [06/13/19 10:44:44.876:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process trcServer, pid:1745
IO1 [06/13/19 10:44:44.927:UTC] 0x0027042a 00000000 GlobalRouter SW INFO Stopping process logServer, pid:1744
  • A core file is created as a result of the reset with the following backtrace
Lifecycle Crash Reporter: Process Name: cbcp-main.x, Thread Name: tMainTask, Signal 11, Slot: 1, PID 1752, LWP: 2041 
[bt] Execution path: 
[bt] /opt/appfs/lib/cp/libndlcs.so.1(_Z30nd_lcs_crash_exception_handleriP9siginfo_tPv+0x1c8)[0xa46489c] 
[bt] linux-vdso32.so.1(__kernel_sigtramp_rt32+0x0)[0x1003d0] 
[bt] [0x0] 
[bt] /opt/appfs/lib/cp/libcpp.so.1(cppScheduleBody+0x228)[0xfae95b8] 
[bt] /opt/appfs/lib/cp/libcpp.so.1(cppMainTask+0x1e4)[0xfaea7f8]
Environment
  • VSP7200
  • Software 7.1.1.0
Cause
Software defect VSP7200-78
Resolution
Fixed in VOSS 7.1.3 and 8.0.5 releases
Additional notes
Workaround
Disable SLAmon and remove ip address
vsp7k1:1>enable
vsp7k1:1#configure terminal
Enter configuration commands, one per line.  End with CNTL/Z.
vsp7k1:1(config)#application
vsp7k1:1(config-app)#no slamon oper-mode enable
vsp7k1:1(config-app)#slamon server ip address 0.0.0.0
vsp7k1:1(config-app)#slamon server port 0
vsp7k1:1(config-app)#slamon agent ip address 0.0.0.0
vsp7k1:1(config-app)#exit
vsp7k1:1(config)#exit
vsp7k1:1#save config

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