- Power supply shows Unavailable when show sys-info or show poe-main-status executed
4950GTS-PWR+#show sys-info
2019-05-17 12:06:19 GMT-04:00 UTC time: 2019-05-17 16:06:19
Operation Mode: Switch
Enhanced Secure Mode: Disabled
MAC Address: C4-BE-D4-82-60-00
PoE Module FW: 1.5.0.11
Reset Count: 1061
Last Reset Type: Power Cycle
Power Supply 1: Unavailable
Power Supply 2: Unavailable
Power Status : 1- Not Present 2- Not Present
Autotopology: Enabled
Pluggable Port 49: SX
Pluggable Port 50: SX
Base Unit Selection: Base unit using rear-panel switch
sysDescr: Ethernet Routing Switch 4950GTS-PWR+
HW:01 FW:7.5.0.2 SW:v7.6.2.019
Mfg Date:20160315 HW Dev:none
Serial #: 16OL13600241
Operational Software: FW:7.5.0.2 SW:v7.6.2.019
Installed software: FW:7.5.0.2 SW:v7.6.2.019
Operational license: Base Software
Installed license: Base Software
sysObjectID: 1.3.6.1.4.1.45.3.82.4
sysUpTime: 9 days, 23:57:25
sysNtpTime: 2019-05-17 12:06:19 GMT-04:00
sysRtcTime: Friday 2009/01/02 02:03:21
sysServices: 6
sysContact:
sysName:
sysLocation:
Stack sysAssetId:
Unit sysAssetId:
4950GTS-PWR+#show poe-main-status
2019-05-17 12:06:23 GMT-04:00 UTC time: 2019-05-17 16:06:23
PoE Main Status - Stand-alone
--------------------------------------------------
Available DTE Power : 775 Watts
DTE Power Status : Normal
DTE Power Consumption : 10 Watts
DTE Power Usage Threshold : 80 %
PD Detect Type : 802.3at
Power Supply 1 : Unavailable
Power Supply 2 : Unavailable
Power Status : 1 - Not Present
2 - OK
IP Phone Priority : N/A
IP Phone Power Limit : N/A
4950GTS-PWR+#
- Prior to 7.6.2 release power supply info shows correctly in show sys-info and show poe-main-status output
- Issue only seen on ERS 4900 switches and not ERS 5900