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Privilege mode is not working

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TitlePrivilege mode is not working
Symptoms
User cannot enter privilege mode by typing >enable. Device presents itself like it is in privilege mode, but the privilege commands don't work
 
3510GT-PWR+>
3510GT-PWR+>en
3510GT-PWR+#
3510GT-PWR+#conf t
            ^
% Invalid input detected at '^' marker.

3510GT-PWR+#?
Exec commands:
blink-leds    Blink the LEDs on the display panel to identify the unit
disable       Turn off privileged commands
enable        Turn on privileged commands
exit          Exit from the EXEC
help          Description of the interactive help system
logout        Exit from the EXEC and end the current session
ping          Send echo messages
show          Show running system information
telnet        Telnet to another host
trace         Trace level for a module ID
traceroute    Trace route to a remote host

 
Environment
BOSS, all versions
Cause
User with read-only privileges (RO) is used.
This issue can appear after backdoor password reset procedure. When creating new user, "role-name RW" was not part of the input command and system implicitly created user with RO privileges. 
Resolution
To create new user with full access, use this command:
ERS#1(config)#user add <username> role-name RW password
 
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