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Extreme Cloud Switches and AP's are still using old FW releases

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TitleExtreme Cloud Switches and AP's are still using old FW releases
Symptoms
  • Extreme Cloud Switches and Extreme Cloud AP's doesn't get updated to the newest Firmware Release during the Cloud Update
  • Cloud Switches and Cloud AP still using the old Firmware Releases
Environment
  • X440-G2-12p-10GE4
  • AP3805
Cause
        It could be different reasons for that
  • Switch or AP was down
  • DNS - DHCP issue
  • Internet interruption
Resolution
  • Wait for the next Extreme Cloud update
                             or
  • Please call GTAC and open a Case
  • GTAC can update manually those Switches and AP's remotely as far as they are green and reachable in the Extreme Cloud
Additional notes

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