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Identity Engines "A packet capture is already running on this node." Displayed Via Ignition Dashboard

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TitleIdentity Engines "A packet capture is already running on this node." Displayed Via Ignition Dashboard
Symptoms
  • Unable to start a new packet capture (pcap) via Ignition Dashboard.
A packet capture is already running on this node.
Environment
  • Identity Engines
  • Ignition Dashboard
  • All Software Releases
  • Packet Capture
  • PCAP
Cause
Unexpected loss of connectivity between Ignition Dashboard and Ignition during a PCAP.
  • System standby or hibernation while Dashboard and PCAP are active.
  • Loss of network connectivity between Ignition Dashboard and Ignition Server.
  • Transition from WiFi to Wired (or vice versa) while Dashboard and PCAP are active.
Resolution
A reboot of the affected Ignition server is required to recover from this condition.
Additional notes

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