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VSP 8404 Keeps Resetting On Boot and Generating Core File

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Information

 
TitleVSP 8404 Keeps Resetting On Boot and Generating Core File
Symptoms
  • When power applied to the switch, it enters a cyclical reboot and core that repeats
CP1 [06/20/19 19:40:41.000] LifeCycle: INFO: Persistent archive lock acquired
CP1 [06/20/19 19:40:41.000] LifeCycle: INFO: Stopping all processes
CP1 [06/20/19 19:40:41.000] LifeCycle: INFO: Process cbcp-main.x (5030) died, exit status: uncaught signal: 11 (core dumped)
CP1 [06/20/19 19:40:43.000] LifeCycle: INFO: Persistent memory archive file created
CP1 [06/20/19 19:40:43.000] LifeCycle: WARNING: Persistent memory archive file is older than 3 minutes
CP1 [06/20/19 19:40:43.000] LifeCycle: INFO: Persistent memory archive completed
CP1 [06/20/19 19:40:43.000] LifeCycle: INFO: Crash reporter installed for this process, dumping data

Lifecycle Crash Reporter: Process Name: cbcp-main.x, Thread Name: tLicenseTask,Signal: 11, Slot: 1, PID 5030, LWP: 5267
[bt] Execution path:
[bt] /opt/appfs/lib/cp/libndlcs.so.1(_Z30nd_lcs_crash_exception_handleriP7siginfoPv+0x1ac)[0xa698958]
[bt] [0x100350]
[bt] /lib/libc.so.6(_IO_vfprintf+0x188)[0x9b90ee8]
[bt] /lib/libc.so.6(vsnprintf+0xac)[0x9bb5ffc]
[bt] /opt/appfs/lib/cp/libndlog.so.1(nd_log_report+0x468)[0xaa56c80]
[bt] /opt/appfs/plat/lib/cp/liblicense.so.1(PldsMacsecLicenseTrialPeriodCalc+0x194)[0xfc85bdc]
[bt] /opt/appfs/lib/cp/libv2l.so.1(task_wrapper+0x278)[0xa4b0a1c]
[bt] cbcp-main.x(ckrmThreadStarter+0x6c8)[0x1175b798]
[bt] /lib/libpthread.so.0(+0x6844)[0x9f5c844]
[bt] /lib/libc.so.6(clone+0x84)[0x9c2c518]

CP1 [06/20/19 19:40:43.000] LifeCycle: INFO: Waiting for core file ...
CP1 [06/20/19 19:40:43.000] LifeCycle: ERROR: Critical process cbcp-main.x (5030) died
CP1 [06/20/19 19:40:43.000] LifeCycle: INFO: Starting collecting data for archive
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /intflash/coreFiles/1/core.1561074041.tLicenseTask.1.gz
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /intflash/coreFiles/1/core.1561074041._Z15nd_ipc_disp.1.gz
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /intflash/coreFiles/1/backtrace.1561074043.tLicenseTask.1.5030
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /intflash/log.00000001.001
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /proc/interrupts
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /var/log/messages*
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /var/local/fsck1
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /var/local/fsck2
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /proc/device-tree/BoardType
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /intflash/release/version.cfg
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /opt/appfs/etc/catcs.txt
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /arch.txt
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating debug archive tarball: adding /cpuinfo.txt
CP1 [06/20/19 19:40:53.000] LifeCycle: INFO: Creating final archive file
CP1 [06/20/19 19:40:54.000] LifeCycle: INFO: Removing temporary files
CP1 [06/20/19 19:40:54.000] LifeCycle: INFO: Archive creation complete, file name is /intflash/coreFiles/1/core.cbcp-main.x.20190620194053.1.tar
CP1 [06/20/19 19:40:54.000] LifeCycle: INFO: All child processes have stopped
CP1 [06/20/19 19:40:54.000] LifeCycle: INFO: Stopping all processes
INIT: Sending processes the TERM signal
Stopping OpenBSD Secure Shell server: sshdstopped /usr/sbin/sshd (pid 1923)
.
Stopping vsp...done
  • If all modules removed the cyclical pattern does not change
  • If power is removed from switch and allowed to sit for period of time, when power re-applied the cyclical pattern continues
Environment
  • VSP 8404
  • VOSS release 6.1.3
Cause
Under investigation
Resolution
Pending analysis by design team to confirm if hardware of software defect
Additional notes

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