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Upgrade From 6.1.x to 7.1.3 Fails With Error "FATAL Software not fully booted. Performing automatic rollback"

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TitleUpgrade From 6.1.x to 7.1.3 Fails With Error "FATAL Software not fully booted. Performing automatic rollback"
Symptoms
  • VSP 4450GSX-PWR+ fails to upgrade from 6.1.1.0 or 6.1.6.0 to 7.1.3.0 release which is supported upgrade path
  • Switch indicates failure and does rollback to previous version
CP1 [07/02/19 22:22:45.769:EDT] 0x00010774 00000000 GlobalRouter HW INFO Detected 4450GSX-PWR+ chassis
CP1 [07/02/19 22:22:45.773:EDT] 0x00010830 00000000 GlobalRouter HW INFO Detected 4450GSX-PWR+ module (Serial#: 15JP052E500R) in slot 1
CP1 [07/02/19 22:22:45.927:EDT] 0x0001081d 00400010.1 DYNAMIC CLEAR GlobalRouter HW INFO Slot 1 is finished initialization.
IO1 [07/02/19 22:22:46.276:EDT] 0x0011054a 00000000 GlobalRouter COP-SW INFO Detected Master CP in slot 1
CP1 [07/02/19 22:22:47.067:EDT] 0x0002475c 00000000 GlobalRouter CPU INFO CPP Rx Qs Initialised num: 8
CP1 [07/02/19 22:22:47.271:EDT] 0x000bc5cd 00000000 GlobalRouter RIP INFO Created instance of RIP
CP1 [07/02/19 22:22:47.303:EDT] 0x0019c58e 007b0001 DYNAMIC CLEAR GlobalRouter VRF INFO VRF is up
CP1 [07/02/19 22:22:47.354:EDT] 0x00300604 00000000 GlobalRouter SLAMON INFO Starting SLAMon client initialization
CP1 [07/02/19 22:22:47.406:EDT] 0x00300604 00000000 GlobalRouter SLAMON INFO SLAMon client conf.started 1 wait time 4
IO1 [07/02/19 22:22:47.450:EDT] 0x0027042b 00000000 GlobalRouter SW INFO Process slamon.sh started, pid:1979
CP1 [07/02/19 22:22:47.461:EDT] 0x00300604 00000000 GlobalRouter SLAMON INFO Starting Slamon Monitor Agent Controller
CP1 [07/02/19 22:22:47.504:EDT] 0x003a461c 00000000 GlobalRouter IKE INFO Starting up IKE server
CP1 [07/02/19 22:22:47.617:EDT] 0x003a4661 00000000 GlobalRouter IKE INFO IKE trust anchor not created
CP1 [07/02/19 22:22:47.651:EDT] 0x003a4636 00000000 GlobalRouter IKE INFO Socket created on addr= 0:0:0:0:0:0:0:1 port: [13579]
CP1 [07/02/19 22:22:47.651:EDT] 0x003a4637 00000000 GlobalRouter IKE INFO Socket created on addr= 127.0.0.1 port: [13579]
CP1 [07/02/19 22:22:47.651:EDT] 0x003a4609 00000000 GlobalRouter IKE INFO IKE server listening for data
CP1 [07/02/19 22:22:48.765:EDT] 0x00300604 00000000 GlobalRouter SLAMON INFO SLA Monitor Agent Controller started
CP1 [07/02/19 22:22:49.178:EDT] 0x00040601 00000000 GlobalRouter WEB INFO HTTPS: Using the Self Signed Server Cert
CP1 [07/02/19 22:22:49.183:EDT] 0x00040608 00000000 GlobalRouter WEB INFO SSL Initialization successful.
CP1 [07/02/19 22:22:54.708:EDT] 0x00300604 00000000 GlobalRouter SLAMON INFO slamonLoop: Entering main loop
CP1 [07/02/19 22:22:55.018:EDT] 0x0008850f 00000000 GlobalRouter SW INFO Waiting for all cards to be ready for configuration download
CP1 [07/02/19 22:23:07.237:EDT] 0x000e0598 00000000 GlobalRouter HAL INFO GBIC inserted in slot 1 Port 25 Type:GbicLx Vendor:Extreme
CP1 [07/02/19 22:23:07.237:EDT] 0x00004763 00000000 GlobalRouter SNMP INFO GBIC inserted trap sent from port 1/25.
CP1 [07/02/19 22:23:07.237:EDT] 0x000e0598 00000000 GlobalRouter HAL INFO GBIC inserted in slot 1 Port 26 Type:GbicLx Vendor:Extreme
CP1 [07/02/19 22:23:07.237:EDT] 0x00004763 00000000 GlobalRouter SNMP INFO GBIC inserted trap sent from port 1/26.
IO1 [07/02/19 22:23:07.489:EDT] 0x0011054c 00000000 GlobalRouter COP-SW INFO Master CP changed to slot 1
CP1 [07/02/19 22:23:07.499:EDT] 0x000e0598 00000000 GlobalRouter HAL INFO GBIC inserted in slot 1 Port 47 Type:GbicLx Vendor:Extreme
CP1 [07/02/19 22:23:07.499:EDT] 0x00004763 00000000 GlobalRouter SNMP INFO GBIC inserted trap sent from port 1/47.
CP1 [07/02/19 22:23:07.499:EDT] 0x000e0598 00000000 GlobalRouter HAL INFO GBIC inserted in slot 1 Port 48 Type:GbicLx Vendor:Extreme
CP1 [07/02/19 22:23:07.499:EDT] 0x00004763 00000000 GlobalRouter SNMP INFO GBIC inserted trap sent from port 1/48.
CP1 [07/02/19 22:32:45.716:EDT] 0x00260509 00000000 GlobalRouter SW FATAL Software not fully booted. Performing automatic rollback.
  • Core files are generated as result of each failed upgrade
Directory: /intflash/coreFiles/1
1.  File:    core.cbcp-main.x.20190705102747.1.tar
    Size:    16189440 bytes
    Created: Fri Jul  5 10:27:47 2019
    Release : 7.1.3.0/010, Build View : **
2.  File:    core.cbcp-main.x.20190705092843.1.tar
    Size:    16280576 bytes
    Created: Fri Jul  5 09:28:43 2019
    Release : 7.1.3.0/010, Build View : **
3.  File:    core.cbcp-main.x.20190702223325.1.tar
    Size:    16237056 bytes
    Created: Tue Jul  2 22:33:25 2019
    Release : 7.1.3.0/010, Build View : **
4.  File:    core.cbcp-main.x.20190702221322.1.tar
    Size:    16186880 bytes
    Created: Tue Jul  2 22:13:23 2019
    Release : 7.1.3.0/010, Build View : **
  • Other switches of same type in the network successfully upgraded from/to same release
Environment
  • VSP 4450GSX-PWR+
  • Release 6.1.1.0 or 6.1.6.0 attempting to upgrade to 7.1.3.0
Cause
Software defect VOSS-14683
Resolution
No resolution at this time
Additional notes

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