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ExtremeWireless AP Fails to Boot With "eTSEC3: No PHY found"

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Information

 
TitleExtremeWireless AP Fails to Boot With "eTSEC3: No PHY found"
Symptoms
  • WS-APxxxx fails to boot
  • Local terminal prints message similar to the following: 
U-Boot 2010.12.6 (Mar 09 2016 - 19:56:30) (primary)

Power LED ON
CPU0:  P1020E, Version: 1.1, (0x80ec0011)
Core:  E500, Version: 5.1, (0x80212051)
Clock Configuration:
       CPU0:800  MHz, CPU1:800  MHz, 
       CCB:400  MHz,
       DDR:333.333 MHz (666.667 MT/s data rate) (Asynchronous), LBC:25   MHz
L1:    D-cache 32 kB enabled
       I-cache 32 kB enabled
Board: P1020RDB CPLD: V15.15 PCBA: V15.0
rom_loc: nor upper bank
SD/MMC : 4-bit Mode
eSPI : Enabled
I2C:   ready
SPI:   ready
DRAM:  Configuring DDR for 666.667 MT/s data rate
DDR: 256 MiB (DDR3, 32-bit, CL=6, ECC off)
Testing DRAM from 0x00010000 to 0x000fffff
DRAM test phase 1:
DRAM test phase 2:
DRAM test passed.
FLASH: 64 MiB
L2:    256 KB enabled
MMC:  FSL_ESDHC: 0
PCIe1: Root Complex of mini PCIe SLOT, x1, regs @ 0xffe0a000
  01:00.0     - 168c:003c - Network controller
PCIe1: Bus 00 - 01
PCIe2: Root Complex of PCIe SLOT, x1, regs @ 0xffe09000
  03:00.0     - 168c:0033 - Network controller
PCIe2: Bus 02 - 03
In:    serial
Out:   serial
Err:   serial
Net:   eTSEC3: No support for PHY id ffffffff; assuming generic
eTSEC3: No PHY foundÿ

 
Environment
  • ExtremeWireless (formerly known as "IdentiFi")
  • WS-AP3825i
Cause
eTSEC3: No PHY found

 
Resolution
Please, contact the GTAC to open a service case.  
Additional notes

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