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Extreme Management problem uploading map to Wireless Controllers for Client Location

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TitleExtreme Management problem uploading map to Wireless Controllers for Client Location
Symptoms

 

  • Error message when saving map:  The map was saved successfully but there was a problem uploading it to Wireless Controllers for Client Location
  • Error in server.log with OneView Maps diagnostics enabled:  2019-12-04 00:03:39,106 ERROR [com.siemens.bk.config.taskutils.factory.cli.utils.SSHShellConnection] ControllerFileTransferClient.readResponse(): Failed to find end-mark '' - Waited 0 ms: F

    2019-12-04 00:03:39,107 ERROR [com.siemens.bk.config.taskutils.factory.cli.utils.SSHShellConnection] ControllerFileTransferClient.readOnlyResponse() - Failed to read response: [CR]

    2019-12-04 00:03:39,140 ERROR [com.siemens.bk.mgmt.config.service.FloorPlanSyncMonitor] execute() - Failed to synchronize floor plans on controller(5, 10.58.36.220).

        ewcFloors(size = 0): Empty

        nsFloors(size = 1): 

            {1=/usr/local/Extreme_Networks/NetSight/appdata/OneView/MyMaps/5/1.fxml}: com.siemens.bk.config.host.WirelessDomainException: Failed to upload floor plan: /usr/local/Extreme_Networks/NetSight/appdata/OneView/MyMaps/5/1.fxml to controller(10.58.36.220). 
  • Unable to get into the shell of the wireless controller using the user/password credentials defined within Extreme Management Center.
Environment
  • Extreme Management Center
  • Wireless identiFI
Cause
CLI credentials defined in Extreme Management Center for the wireless controllers was set for adminuser.
Resolution
Changed the CLI credentials used for contacting the wireless controller.

How to setup a Profile for SNMP and CLI credentials in Extreme Management Center
Additional notes

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