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Extreme Cloud Appliance is not visible in XMC wireless tab

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Information

 
TitleExtreme Cloud Appliance is not visible in XMC wireless tab
Symptoms
Extreme Cloud Appliance is added to Extreme Management Center and is green but does not show up in the wireless tab.
Environment
  • Extreme Management Center
  • Extreme Cloud Appliance
  • Wireless manager
  • ECA
Cause
Collect device statistics is not enabled
Resolution
Right Click on the could appliance from Networks >>> Devices tab, click "collect interface statistics" >>> enable the below two
 
  • Wireless Controller, WLAN, Topology, AP Wired and Wireless Statistics
  • Wireless Client Statistics

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