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800-Series: "No PoE port support in portlist!"

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Title800-Series: "No PoE port support in portlist!"
Symptoms
  • PDs will not power up when plugged into an 800-Series switch
  • Following is a sample of the output generated from the command "show poe ports"
#show poe ports
Command: show poe ports

No PoE port support in portlist!

 
Environment
  • 800-Series
  • 08G20G4-24P
  • All firmware versions
Cause
Faulty PoE controller 
Resolution
Contact the Global Technical Assistance Center to open a case. 
Additional notes

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