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K-Series: Reset Severity/Facility: FATAL/KERNEL Task: ipcom_tickd Injection Point: memPartLib.c:2853

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TitleK-Series: Reset Severity/Facility: FATAL/KERNEL Task: ipcom_tickd Injection Point: memPartLib.c:2853
Symptoms
  • Reset with the following in the faultlog :
Message 35/238 EDR Record 08.63.06.0005 01/07/2020 17:52:46
Severity/Facility: FATAL/KERNEL
Task: ipcom_tickd
Injection Point: memPartLib.c:2853
Address: 0x00000000
memPartFree: invalid block 0x3b4b8a80 in partition 0x544bfd0
Traceback Stack:
0x0076fd24
0x0076e7b8
0x0041feac
0x0178ff98
0x01790438
0x017909d8
0x01021f64
0x01848dc4
0x00780484
0x00455b70
0x01848548
0x01849e44
0x01850fd8
0x0182fea4
General Registers:
msr : 0x0000b032 lr : 0x0178ff18 ctr : 0x00000000
pc : 0x0178ff18 cr : 0x88000288 xer : 0x20000000
r[ 0]:0xffffffff r[ 1]:0x3b4bcb40 r[ 2]:0x037c0800 r[ 3]:0x3b4bcbc0
r[ 4]:0x01790b08 r[ 5]:0x01790b78 r[ 6]:0x3b4b8a80 r[ 7]:0x00000000
r[ 8]:0x00000000 r[ 9]:0x00000000 r[10]:0x00000000 r[11]:0x3b4bcbbc
r[12]:0x02cc5060 r[13]:0x043d5980 r[14]:0x00000000 r[15]:0x00000000
r[16]:0x00000000 r[17]:0x00000000 r[18]:0x00000000 r[19]:0x00000000
r[20]:0x00000000 r[21]:0x00000000 r[22]:0x00000000 r[23]:0x00000000
r[24]:0x00110003 r[25]:0x00000000 r[26]:0x00000000 r[27]:0x00000000
r[28]:0x3b4b8a80 r[29]:0x01790b78 r[30]:0x01790b08 r[31]:0x0544bfd0

 
Environment
  • K-Series
  • S-Series
  • Firmware all
  • Unconfigured switch (default config with Auto-Configuration triggered)
Cause
Rare firmware issue related to having no config, which triggers the Auto-Configuration functionality.
Issue with how DHCP is used by Auto-Configuration.
Resolution
Under Investigation
Contact GTAC for status of firmware fix - How to contact Extreme Networks Global Technical Assistance Center (GTAC)

Workaround
Add any config line to take the switch out of auto-configuration utility
Additional notes

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