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Clients unable to obtain IP address on WLAN configured for Captive Portal Device Self Registration

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Information

 
TitleClients unable to obtain IP address on WLAN configured for Captive Portal Device Self Registration
Symptoms
Wireless Client does not get an IP address when connecting to WLAN that is configured for Captive Portal with Device Self Registration
Environment
  • WiNG 5.x
  • WiNG 7.x
  • VX-9000 Controller
  • Captive Portal
  • Device Self Registration
Cause
Customer followed WiNG 5 Captive Portal Device Self Registration Guide but had disabled the RADIUS Server Policy in the Controller configuration with this entry:
no use radius-server-policy


 
Resolution
Enable the radius-server-policy in the controller configuration using command:
use radius-server-policy <policy name>

 
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