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8500-MSM24 card and 8500-G48T-e I/O module not supported any longer in EXOS 16.1

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Title8500-MSM24 card and 8500-G48T-e I/O module not supported any longer in EXOS 16.1
Symptoms
  • EXOS 16.1 no longer support 8500-MSM24 and 8500-G48T-e I/O module. However, when we perform an upgrade to EXOS 16.1 it is not showing any error message.

  • Please see the below log messages generated once the chassis upgraded to EXOS 16.1 version:

Starting ExtremeXOS 16.1.3b6
Copyright (C) 1996-2016 Extreme Networks.  All rights reserved.
This product is protected by one or more US patents listed at http://www.extremenetworks.com/patents along with their foreign counterparts.
(pending-AAA) login: 8500-MSM24 card in MSM-A is not supported any longer.
8500-MSM24 card in MSM-A is not supported any longer.
8500-MSM24 card in MSM-B is not supported any longer.
8500-MSM24 card in MSM-B is not supported any longer.
 
L11_HB_BD8810.4 # show slot
Slots    Type                 Configured           State       Ports  Flags
-------------------------------------------------------------------------------
Slot-1   8500-G48T-e(P)       8500-G48T-e(P)       Failed        48
Slot-2   8500-G48T-e(P)       8500-G48T-e(P)       Failed        48
Slot-3                                             Empty          0
Slot-4                                             Empty          0
Slot-5                        10G2Xc               Empty          2
Slot-6                        10G2Xc               Empty          2
Slot-7                                             Empty          0
Slot-8                                             Empty          0
Slot-9                                             Empty          0
Slot-10                                            Empty          0
MSM-A    8500-MSM24                                Operational    0
MSM-B    8500-MSM24                                Operational    0
Flags : M - Backplane link to Master is Active
        B - Backplane link to Backup is also Active
        D - Slot Disabled
        I - Insufficient Power (refer to "show power budget")
 
L11_HB_BD8810.6 # sh sw
SysName:          L11_HB_BD8810
SysLocation:      ITPL-AVIATOR
SysContact:       support@extremenetworks.com, +1 888 257 3000
System MAC:       00:04:96:3B:12:B0
System Type:      BD-8810
SysHealth check:  Enabled (Normal)
Recovery Mode:    All
System Watchdog:  Enabled
Current Time:     Thu Sep 29 12:36:10 2016
Timezone:         [Auto DST Disabled] GMT Offset: 330 minutes, name is not set.
Boot Time:        Thu Sep 29 12:27:17 2016
Boot Count:       6212
Next Reboot:      None scheduled
System UpTime:    8 minutes 53 seconds
Slot:             MSM-A *                      MSM-B
                  ------------------------     ------------------------
Current State:    MASTER                       BACKUP (In Sync)
Image Selected:   primary                      primary
Image Booted:     primary                      primary
Primary ver:      16.1.3.6                     16.1.3.6
                  patch1-11                    patch1-11
Secondary ver:    15.6.4.2                     15.6.4.2
Config Selected:  agc.cfg                      agc.cfg
Config Booted:    agc.cfg                      agc.cfg
agc.cfg           Created by ExtremeXOS version 15.1.5.4
                  1249146 bytes saved on Tue Sep 20 13:33:12 2016
 
Environment
  • EXOS 16.1 and later

  • BD 8810

Cause
Resolution
  • It is a software bug and we have documented the reported issue in CR# xos0065735

  • Please contact GTAC for any further queries on this issue.

Additional notes

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