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AP3765i - Motorola MC9190 barcode scanners are unable to connect to 2.4 GHz radio after some uptime

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TitleAP3765i - Motorola MC9190 barcode scanners are unable to connect to 2.4 GHz radio after some uptime
Symptoms
  • After some uptime the specific barcode scanners are not able to connect to the 2.4 GHz radios of the AP3765i's that are mounted in an outdoor enviroment
Environment
  • IdentiFi Wireless Access Points
  • AP3765
  • AP3710
  • Motorola MC9190
  • 09.21.02.001
  • 09.21.05.007
Cause
  • Firmware Upgrade from 08.21.13 to 09.21.05.007
Resolution
  • Change mode from g/n to b/g/n
  • Upgrade Firmware to 09.21.13
  • Upgrade Firmware to 10.11.04
Additional notes
  • wns0014331

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