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ASCOM i62 - WL3 - Voice calls are hackly and sometimes connection drops completely

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Information

 
TitleASCOM i62 - WL3 - Voice calls are hackly and sometimes connection drops completely
Symptoms
  • Voice calls hackly
  • Wireless connection instability
  • Ping drop outs
Environment
  • IdentiFi Wireless
  • Firmware 9.15.10.0004
  • Ascom i62 Phones
Cause
  • Instability between Ascom - WL3 and the Wireless Controller
Resolution
  • Disable U-APSD
  • Enable probe suppression under the radio advance settings
  • Change from b/g/n to g/n on 2.4GHz on radio 2
Additional notes

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