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Access Points are rebooting on the Extreme Campus Controller with a kernel paging request error

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TitleAccess Points are rebooting on the Extreme Campus Controller with a kernel paging request error
Symptoms
  • Access Points are rebooting on the Extreme Campus Controller with a kernel paging request error
  • 505i AP's rebooting randomly with an AP report file in the logs
  • Crash logs contain kernel messages and call back messages shown below:
    Internal error: Unable to handle kernel paging request at virtual address
    [<ffffffbffc8a9b98>] chantry_arppxy_find_node_by_ipv4+0x68/0x100 [tunnelDrv]

     
Environment
  • Extreme Campus Controller
  • XCC
  • AP505i-FCC
  • Version 7.4.1.1-001R
  • Version 5.06.02
  • Reboot
  • Crash
Cause
The root cause is under investigation. 
Resolution
Resolution is unknown as of this time. 
Additional notes

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