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After upgrading to 10.01.04 Windows clients are having connection issues

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TitleAfter upgrading to 10.01.04 Windows clients are having connection issues
Symptoms
  • Certain clients unable to pass traffic access points running 10.01.04 or 10.01.05 firmware. 
  • This issue impacts mostly Intel clients
  • Clients are dropped after a short time
  • Windows 10 OS clients 
Environment
  • Extreme Wireless
  • All Controllers
  • Version 10.01.04 and 10.01.05
  • All AP's
    • ​Note: The WS-AP3825i will only have this same issue on the 2.4ghz radio. If client issues are seen on 5ghz, then it is another root cause. 
Cause
Upgrading to 10.01.04 or 10.01.05 introduces a problem causing clients to drop, related to hardware queuing
 
Resolution
  • Disable WMM on the WLAN service may provide short term workaround
  • Upgrade Controller and Access points to version 10.01.06.X or higher
Additional notes

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